Privacy Policy

1. Introduction

Krytho ("we," "us," or "our") is operated by Orange-Robot LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at krytho.com and our AI-visibility scanning and monitoring services for law firms (collectively, the "Service").

2. How the Scan Works (AI-Engine Research)

To run a scan, you tell us about your firm: its name, website, practice area, and city. We generate a set of questions that a prospective client might ask about a lawyer in that practice area and city, such as "best divorce lawyer in Tampa," and submit those questions to AI engines including ChatGPT (OpenAI), Perplexity, and Google AI. We record each engine's answer and extract the law firms named in it, including your firm and any competitors mentioned. We do not fetch, crawl, or access your firm's website or any other firm's website; the website you submit is used only to identify your firm, and we only query the AI engines themselves and record their public-facing answers.

3. Information We Collect

Information you provide:

• Firm name, firm website, practice area, and city (and state, if provided) for each scan you run
• Email address (used to deliver your scan results and related communications)
• Account information and payment information, if and when paid monitoring plans become available (payments processed securely by our payment processor; we do not store full credit card numbers)

Information we generate on your behalf:

• The questions we generate for your practice area and city, and the answers returned by each AI engine we query
• Law firm names extracted from those answers, including your own firm and any competitors named by the AI engines (this is business information about firms, not personal information about an individual)
• Visibility scores, share-of-voice results, and recommendations derived from that research data

Information collected automatically:

• Usage data (pages visited, features used, scan results viewed)
• Device and browser information (browser type and operating system)
• Free scan activity: when you use our public scan tool, we log the practice area and city you submitted, the resulting scores and scan duration, your browser type, and your approximate location (city, region, and country derived from your IP) to operate the tool, prevent abuse, and improve the Service
• IP addresses are stored only as a salted, irreversible hash (used for rate limiting and abuse prevention); we do not retain raw IP addresses
• Cookies and similar technologies

4. How We Use Your Information

• To provide the Service, including running the AI-engine research you request and generating your visibility results and recommendations
• To create and manage your account, if applicable
• To process payments and manage subscriptions, once paid plans are available
• To send you scan results, monitoring reports, and service-related communications
• To improve and optimize the Service
• To comply with legal obligations

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers (sub-processors): Third-party services that help us operate, including Vercel (hosting), Neon (database), and Cloudflare Turnstile (bot and abuse prevention). We query AI platform providers, including OpenAI, Perplexity, Google, and Microsoft, to research how they answer questions about law firms in your practice area and city. We also use analytics providers including PostHog, which may include session replay and heatmaps to help us improve the product, and email providers to operate and communicate about the Service.
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your submitted firm information, scan results, and account data for as long as your account is active or as needed to provide the Service. AI-engine answers and extracted firm mentions are retained as research data to power trend tracking over time. You may request deletion of your data at any time by contacting us. When you delete your account, we delete or anonymize associated data within a reasonable period, except where we must retain it to meet legal obligations.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, including under the EU/UK GDPR and the California Consumer Privacy Act (CCPA), you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability
• Opt out of the sale of personal information (note: we do not sell personal information)

To exercise any of these rights, including a request to access or delete your data, contact us at support@krytho.com. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

9. Third-Party Platforms and Services

The AI-engine answers and firm names in your reports are generated by third-party AI platforms (such as OpenAI, Perplexity, Google, and Microsoft) in response to the questions we submit; we do not control and are not responsible for the accuracy of those platforms' outputs. Your use of those third-party platforms directly is governed by their respective privacy policies, not ours.

10. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a data access or deletion request, contact us at:

Orange-Robot LLC
Email: support@krytho.com